To check if this is the cause of the problem, log into the zero client web interface while a session is active and open the Diagnostics > Attached Devices page. This occurs if the mouse is not controlled by the client mouse driver. The Local Cursor and Keyboard feature is enabled but the cursor response is sluggish when moving the mouse. For more troubleshooting details, see the Knowledge Base on the Teradici support website. You now have the full version of DP Animation Maker v3.5.04 installed on your PC.This topic outlines some common issues and suggested solutions.
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